Celebrate Wins (written for a veterinary clinic, but applies to all)
When someone you work with experiences a success, what do you do? Do you notice? Do you give a brief “good job” and quickly move on? Do you even acknowledge the win or do you treat it as nothing less than what is required of them?
In your busy, busy day, it is very easy to be so focused on the tasks at hand you fail to notice or acknowledge what has been accomplished. But, if you ignore the successes of your coworkers, you miss a critical opportunity to inspire them onto further successes. And you miss the opportunity to strengthen the team.
Celebrate wins. When a coworker places an IV catheter in a difficult vein, sincerely acknowledge the person. When the boss manages to get the additional space or equipment you requested, celebrate his efforts and success. When the receptionist who has difficulty working with challenging clients successfully defuses an irate client, celebrate his efforts. When a coworker completes her night courses and achieves her degree, celebrate.
Celebrating wins does several important things for you and your team:
Celebrating wins reminds your team to keep striving even when things are at the most challenging. Those crazy days where the work never stops, the clients are all crazy, and the clinic is short-handed.
Celebrating wins reminds your team they are working for a winning organization. People want to work for a winning team.
Celebrating wins forces you and your team to focus on the positive rather than the negative.
Celebrating wins must be done in a timely fashion. The annual Employee Appreciation BBQ isn’t enough if it is the only recognition given. Celebrate events at the time they happen. Acknowledge the successes of others within 24 hours of the event.
Celebrating wins promotes a healthy team atmosphere and this results in a great working environment! Who will you celebrate today?