Personally, I find it helpful to have what I refer to as “cheat sheets” for information I can use on a daily basis. Cheat sheets serve as my “external hard drive”. It is too easy in the chaos of the day to lose focus and slip into reactive behavior. Never a good idea when working with people!
This is one of my favorite “cheat sheets”. It keeps me on track when working with my coworkers and clients.
What personality type is the person I am speaking with?
Am I a source of encouragement or negativity?
Am I connecting with people on a professional level?
Am I focused on listening and understanding others?
Am I building trust right now?
Each of these simple questions serves to remind me of deeper questions to ask myself as I go about my day. They allow me to evaluate myself, identify where I could be doing a better job, and focus on some of what really matters.
I sincerely wish to forge healthy relationships. Unhealthy ones make the day miserable, to say the least!
How do you build good relationships?